Business Process Reengineering: An ICT Approach

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Closing Sales is Easy: Once You Know How

Managing Human Capital in Today’s Globalization: A Management Information System Perspective

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Practical Statistics for Data Scientists: 50+ Essential Concepts Using R and Python, Edition 2

Delivering Happiness: A Path to Profits, Passion, and Purpose

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Negotiation (The Brian Tracy Success Library)

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Observability Engineering: Achieving Production Excellence

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Retention Simplified: Your Journey From Chaos To Clarity (E-Commerce / D2C)

Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management, Edition 3

Delivering Quality Service

Driving Data Quality with Data Contracts: A comprehensive guide to building reliable, trusted, and effective data platforms

Google BigQuery Analytics

Apache Spark Graph Processing