Tourism Sensemaking: Strategies to Give Meaning to Experience

The Complexity Turn: Cultural, Management, and Marketing Applications

Contagious: Why Things Catch On

Tourism-Marketing Performance Metrics and Usefulness Auditing of Destination Websites

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Advances in Culture, Tourism and Hospitality Research

The Paradox of Choice: Why More Is Less, Revised Edition

Making Tough Decisions Well and Badly: Framing, Deciding, Implementing, Assessing

Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success

Improving the Marriage of Modeling and Theory for Accurate Forecasts of Outcomes

Marketing to Gen Z: The Rules for Reaching This Vast--and Very Different--Generation of Influencers

Organizational Culture, Business-to-Business Relationships, and Interfirm Networks

The Basic Laws of Human Stupidity: The International Bestseller

Accurate Case Outcome Modeling: Entrepreneur Policy, Management, and Strategy Applications

Closing Sales is Easy: Once You Know How

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

Sustaining Competitive Advantage via Business Intelligence, Knowledge Management, and System Dynamics

Delivering Happiness: A Path to Profits, Passion, and Purpose