Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

The Retail Doctor's Guide to Growing Your Business: A Step-by-Step Approach to Quickly Diagnose, Treat, and Cure

Closing Sales is Easy: Once You Know How

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Delivering Happiness: A Path to Profits, Passion, and Purpose

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Negotiation (The Brian Tracy Success Library)

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

The Four Mindsets: How to Influence, Motivate and Lead High Performance Teams

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Retention Simplified: Your Journey From Chaos To Clarity (E-Commerce / D2C)

What's Stopping Me from Getting Ahead?: What Your Manager Won’t Tell You About What It Really Takes to Be Successful

Delivering Quality Service

No B.S. Trust Based Marketing: The Ultimate Guide to Creating Trust in an Understandibly Un-trusting World

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Now . . . Build a Great Business!: 7 Ways to Maximize Your Profits in Any Market

Practical Tableau: 100 Tips, Tutorials, and Strategies from a Tableau Zen Master

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market