Tourist Behaviour: The Essential Companion

Kitchen Confidential

The Materials of Service Design

Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)

Services Marketing: People, Technology, Strategy (Eighth Edition)

Music Business and the Experience Economy: The Australasian Case

The RevOps Revolution: How to Rocket Your Revenue

The World Meets Asian Tourists

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Current Issues in Tourism, Gastronomy, and Tourist Destination Research: Proceedings of the International Conference on Tourism, Gastronomy, and Tourist Destination (TGDIC 2021), Jakarta, Indonesia, 2 December 2021

Legendary Service: The Key is to Care

How to Start and Run a B&B, 4th Edition

Vintage Hair Styles of the 1940s: A Practical Guide

The Complete Pool Manual for Homeowners & Professionals: A Step-by-step Maintenance Guide

Standard and Guidelines for Malaysia Fourth Industrial Revolution: Assessment, Readiness and Development Program

Death at SeaWorld: Shamu and the Dark Side of Killer Whales in Captivity

Hospitality Management: People Skills and Manners on and off the Job

Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality

The Complete Guide to Finding the Mammals of Australia

The Complete Guide to Finding the Birds of Australia: Edition 2