The Power of Clarity: Unleash the True Potential of Workplace Productivity, Confidence, and Empowerment

The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization

The Charismatic Leader: 21 Skills to Connect with People

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

Bargaining with the Devil: When to Negotiate, When to Fight

Making Things Right at Work: Increase Teamwork, Resolve Conflict, and Build Trust

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

HBR's 10 Must Reads on Negotiation

Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust

Clarity in Crisis: Leadership Lessons from the CIA

Fierce Resilience: Combatting Workplace Stress One Conversation at a Time

The Anatomy of Peace, Fourth Edition: Resolving the Heart of Conflict

Us Plus Them: Tapping the Positive Power of Difference

The Work Stress Cycle: A Business Fable About Coaching Agilism and The Five Steps That Lead to Burn Out at Work

Managing Transitions: Making the Most of Change

Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Negotiating the Sweet Spot: The Art of Leaving Nothing on the Table

HBR Guide to Navigating the Toxic Workplace

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