101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

The Charismatic Leader: 21 Skills to Connect with People

2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results

The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization

Workplace Ethics: Mastering Ethical Leadership and Sustaining a Moral Workplace

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

Effective Hiring: Mastering the Interview, Offer, and Onboarding

Bargaining with the Devil: When to Negotiate, When to Fight

The First-Time Manager: HR

Leadership Defense: Mastering Progressive Discipline and Structuring Terminations

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

75 Ways for Managers to Hire, Develop, and Keep Great Employees

Good For You, Great For Me: Finding the Trading Zone and Winning at Win-Win Negotiation

New Managers: Mastering the Big 3 Principles of Effective Management---Leadership, Communication, and Team Building

Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Leadership Offense: Mastering Appraisal, Performance, and Professional Development

I Respectfully Disagree: How to Have Difficult Conversations in a Divided World

Us Plus Them: Tapping the Positive Power of Difference

The Work Stress Cycle: A Business Fable About Coaching Agilism and The Five Steps That Lead to Burn Out at Work