Warranty Chain Management: Digitalization and Sustainability

Name: Warranty Chain Management: Digitalization and Sustainability
Rating: 4.5 (4 reviews)

Albert Liao

Jun 2022 · Springer Nature

4.5

4 reviews

Ebook

490

Pages

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About this ebook

This book aims to provide a systemic viewpoint for enterprise to establish the warranty chain management system. This book includes warranty management practice, reverse logistics, product reliability engineering, data statistics and analysis, industry 4.0 and artificial intelligence, circular supply chain and sustainable design, and other basic theories and case descriptions. The author has many years' experience in academic and industrial management, and provides a management framework that especially takes into account (1) the implementation aspect - promotion of warranty plan and statistical analysis of data; (2) strategic aspect - digital application and sustainable development, with an overall system building point of view to describe the steps of warranty chain management step by step.

There are rich industry cases in this book which has highly reference value for students, researchers and practitioners. Also this book fits to be used as teaching and training material in engineering management, which builds an overview of the product life cycle management from warranty service till the recovery stage.

Ratings and reviews

4.5

4 reviews

布萊恩張Brian C

July 17, 2023

"Warranty Chain Management: Digitalization and Sustainability" is an excellent resource for anyone interested in understanding and improving warranty management practices in the digital age. The author's expertise shines through the well-researched and practical content, providing valuable insights into the potential benefits of digitalization and sustainability in the context of warranty chain management, which offering a comprehensive and engaging exploration of the subject matter.

PBR Wuo

July 17, 2023

Wide range content including PLM, global trend, ESG, and data analysis etc... enabling supervisors and practitioners responsible for post-sales warranty management in enterprises, as well as academic researchers focusing on post-sales warranty

About the author

Albert Liao, Founder and CEO of Wareconn Technology Services, Cloud Enterprise Solutions Business Group, Foxconn Industrial Internet (Fii). In 1995, he received his Ph.D. in Engineering from National Taiwan University. He was also the Assistant Professor of Feng-Chia / Yuan-Ze / Da-Yeh University in Taiwan, and Service Director of USI-ASE Group / Gaming Computer –MSI / Notebook Contract Manufacturer – Compal / Electronic Manufacture Services - Foxconn, and has over 20 years' working experience in Warranty Service Management area. Based on academic theory and practical application, expects to integrate Warranty Data through the Cloud Platform, and assist Enterprises to establish a Warranty Chain Management System align to Industry 4.0 and Sustainable Development.

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