With hundreds of ready-to-use model business letters that you can adapt for your own business correspondence!
These clear, easy-to-follow sample letters cover the most important type of business correspondence:
Proposals and requests for bids or information
Claims, complaints, and policy statements
Sales and solicitation letters
And many more!
They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across—and get results you want.
Effective phrases • Clear terminology • Proper format
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作者简介
Michael Muckian is the author of Business Letter Handbook, a Simon & Schuster book.