Industrial Excellence: Management Quality in Manufacturing
Christoph H. Loch · Ludo van der Heyden · Luk N. van Wassenhove · Arnd Huchzermeier · Cedric Escalle
Mar 2013 · Springer Science & Business Media
2.7star
6 reviewsreport
Ebook
248
Pages
reportRatings and reviews aren’t verified Learn More
About this ebook
In 1994, the idea for this project (we were not then thinking about a book) arose in a context of growing publicity surrounding prizes like the D- ing Award, the Malcolm Baldrige Award, and the European Quality Award, prompting us to ask: “Could we de?ne what world-class manufacturing is? It’s got to be more than managing processes. Are the US and Japan really in the lead, as so many examples suggest?” Xavier de Groote, our colleague in the Operations Management group at INSEAD, made a major contribution to the formulation of the ?rst version of our framework, the ?rst questi- naire, and the ?rst edition of the Industrial Excellence Award (IEA) in 1995. He witnessed the crowning of the ?rst winner, STMP Laval (which became Solvay Automotive soon afterwards and later Ingeny following its merger with Plastic Omnium). The answer to our initial questions can be found in this book. While the journey took seven years and was far from easy, we believe we have made some progress. We have awarded the IEA annually since 1995 in France, and in Germany since 1997. In the course of this effort, we have analyzed questionnaires from hundreds of plants, visited 100 of them, and given prizes to 30. We did not know what we might discover when we ?rst approached this undertaking but we came away deeply impressed.
Ratings and reviews
2.7
6 reviews
Nitu P Yadav
- Flag inappropriate
May 24, 2021
Or kKoi Luke lo OK loop kg0 tell l0p yto li 0 Koi
7 people found this review helpful
Sanjit kumar Dutta
- Flag inappropriate
November 5, 2020
.mm9 the o... No k
9 people found this review helpful
Radhika Sharma
- Flag inappropriate
August 19, 2021
अअ
4 people found this review helpful
Rate this ebook
Tell us what you think.
Reading information
Smartphones and tablets
Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.
Laptops and computers
You can listen to audiobooks purchased on Google Play using your computer's web browser.
eReaders and other devices
To read on e-ink devices like Kobo eReaders, you'll need to download a file and transfer it to your device. Follow the detailed Help Center instructions to transfer the files to supported eReaders.
