Emotional Intelligence- Encompassing Your Skill Set

· Walnut Publication
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144
Halaman
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This book includes a combination of models, research and application of the concept in a different context, plus puzzles, worksheets as well as the relationship with other behavioural aspects and quality of life indicators. The chapters are structured to understand the concept of emotional intelligence and its relationship with behavioural aspects, positive outcomes which are essential to achieve success in individuals’ personal, professional and social life. It attempts to fulfill the expectations of researchers who are inclined to pursue research in the field of emotional intelligence, academicians who want to have more insights about the implication of emotional intelligence in different contexts. Moreover, management students who are interested to equip themselves with workplace required skills and achieve career success can also refer to it. Furthermore, it tries to explain the significance of emotional intelligence to healthcare service providers who deals with sensitive matters of patients.

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Tentang pengarang

Dr. Shama V. Kadadi

Assistant Professor

Hirachand Nemchand College of Commerce, Solapur

Department of Management Studies


Educational Qualification: BBA, MBA, NET, M.Com, P.hD

With having 12 years of teaching experience, she has carried out research work in Emotional Intelligence, Healthcare, Customer satisfaction, Well-being and Marketing related topics. She has completed her Doctoral study from VTU-Belagavi on the topic “A study on Impact of Physicians’ Emotional Intelligence on Patient Satisfaction”. Her area of expertise includes Marketing Management, Business Statistics and Research Methodology. She is proficient with SPSS and AMOS statistical packages. Recognized as a Ph.D guide from VTU-Belagavi and published research articles in various international and national journals.. Having secured Topper in Top 5% with Elite and Silver Medal in certificate course on “Marketing Management” from IIT Kanpur through NPTEL, she also participated in FDPs and Workshops at IIM Kozhikode, IIITM Gwalior, VTU-Bengaluru and K. J. Somaiya Institute of Management Studies & Research in association with California State University San Bernadino.

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