Person-Centred Teams: A Practical Guide to Delivering Personalisation Through Effective Team-work
About this ebook
In order to deliver personalisation you need to work with staff in person-centred ways. Straightforward and easy-to-read, this practical guide describes how to do this by developing a person-centred team using person-centred practices. The authors outline their model for developing a team, and how information is recorded in a person-centred team plan. They explain:
Purpose - how to clarify a team's purpose
People - what managers need to know about each team member, and how one-page profiles can help
Performance - how to clarify service users' expectations of a team's services, and assess whether or not these are being met
Process - how person-centred practices can aid teamwork and help your team deliver
Progress - how to continuously improve teamwork and performance
Each section features clear illustrations and examples from teams to enable you to develop a person-centred team plan and work together in person-centred ways.
This guide is essential reading for service providers, managers, practitioners and students in the health and social care fields, as well as person-centred planning coordinators and user-led organisations.
About the author
Helen Sanderson is CEO of Helen Sanderson Associates. She has written extensively on person-centred thinking, planning, community building and Individual Service Funds. She is the co-author of A Practical Guide to Delivering Personalisation with Jaimee Lewis, of Creating Person-Centred Organisations with Stephen Stirk, and Personalisation and Dementia with Gill Bailey, all published by Jessica Kingsley Publishers.
Mary Beth Lepkowsky is owner of Pathways Facilitation Services - an organisation which offers consultancy and training on person-centred working in the human services. She is also employed as Training and Organizational Development Manager for Tri-Counties Regional Center, a non-profit that provides person and family-centred supports for individuals with developmental disabilities, based in Santa Barbara, California.
