This guidebook is not just a theoretical exploration of measurement uncertainty, metrological traceability, and decision rules. It is a practical tool that transforms complex concepts into actionable insights. It guides technicians, engineers, and decision-makers through measurement decision-making with examples and calculations. Using this guide, you can make choices that improve product and service quality, safety, and reliability.
The authors bring over 100 years of combined experience in the metrology field. They have addressed common challenges in the community with this guide. Henry A Zumbrun has over 25 years of industry experience in Metrology, specifically in force and torque measurements. Greg Cenker has more experience than Henry and is Senior Metrologist and Calibrations Product Manager at IndySoft. Dilip A. Shah has more experience than Greg and is a Principal of E = mc3 Solutions, a consulting practice that provides training and consulting solutions in ISO/IEC 17025, ISO 9001, measurement uncertainty, and computer applications.
Henry A Zumbrun has over 25 plus years of industry experience in
Metrology, specifically in force and torque measurements. From its
founding in 1920 to the present time, Morehouse Instrument Company
has grown from a local machine shop to one of the most respected
names in the calibration and measurement world. Henry likes to think
he has helped make an impact with force and torque measurements by
helping several organizations be better and make better
measurements.
Henry is passionate about helping any lab make better force
measurements. He is also passionate about Metrology, Training,
Outreach, and running a business based on doing what’s right. He is
aligning Morehouse so that everyone comes to work with a purpose.
That purpose is simple: We create a safer world by helping companies improve their force and torque
measurements. We all work as a team and help improve what we can control.
Henry supports continuous learning and, along with several degrees, is a Six Sigma Blackbelt, Lean
Champion, and Stanford Strategy Business Strategy Class graduate. He has completed the LMI
leadership program, Sandler Management Program, Sales Training, and OSHA 10. He is a current Vistage
member and constantly learns from several mentors and his business coach how to make a meaningful
impact beyond what a typical business would do.
Henry has taught various classes and sessions at NCSLI, MSC, ASQ, A2LA, etc., authored several
published papers, written a book titled “Force Calibration for Technicians and Quality Managers: Top
Conditions, Methods, and Systems that Impact Force Calibration Results,” and was the primary Author
on the “G126 - Guidance on Uncertainty Budgets for Force Measuring Devices” for A2LA. Henry is a
contributing author to NCSLI RP-3 and LM-1. He is also a co-host of the Metrology Today Podcast.
Henry has written the Chapter on Force in the Metrology Handbook 3rd Edition and written and
reviewed the Decision Rules and Measurement Uncertainty Chapter with Dilip Shah. He has been part of
the ASTM E28 committee for decades and has made several contributions to the ASTM E74 and E2428
standards through the committee.
NCSL International awarded Henry the 2022 Education and Training Award.
Henry can be reached at [email protected].
Henry’s LinkedIn profile: https://www.linkedin.com/in/
Greg Cenker has over 40 years of metrology experience focusing on
electrical, primary temperature, mathematics, statistics, and quality.
Greg joined IndySoft in 2020 as one of the company’s Senior
Metrologists and the Calibrations.com Product Manager. Greg’s career
began in the United States Marine Corps as a PMEL trained calibration
technician at the Marine Corps Air Station El Toro, CA. Post-military
Greg has held metrology engineering roles at Ford Aerospace, Fluke,
Southern California Edison, SpaceX, American Technical Services
(ATS), and metrology engineering manager with Northrop Grumman. In addition, Greg is currently a
Principal of Euclidean Engineering, LLC, an independent metrology consulting practice providing process
analysis, uncertainty training, analytics, and mathematical tools using well-tested and proven
metrology methods.
Greg actively supports the National Conference of Standards Laboratories International (NCSLI) and the
West Coast-based Measurement Science Conference (MSC) where he presents sessions, papers, and
workshops. Greg is a contributor to the NCSLI RP-1, RP-18, RP-19, and LM-1 committees and chairs the
Airline Metrology committee.
The Measurement Science Conference (MSC) awarded Greg the 2021 Woodington Award for his
contributions in defining measurement uncertainty, risk assessment models, and procedural
development for the metrology industry. https://msc-conf.com/
Greg can be reached at [email protected] for all IndySoft related business information
and gcenker@
uncertainty analysis, analytics, and uncertainty training.
Dilip Shah has over 40 years of industry experience in
metrology, electronics, instrumentation, measurement, and
computer applications of statistics in the Quality Assurance
areas. He has been employed in various positions with Philips
Electronics (UK), Kodak Ltd. (UK), Instruments Division of
Monsanto Corporation, Flexsys America, and Alpha
Technologies. He is currently a Principal of E = mc3 Solutions, a
consulting practice that provides training and consulting
solutions in ISO/IEC 17025, ISO 9001, Measurement
Uncertainty, and computer applications.
Dilip is the co-author of The Metrology Handbook (1st and 2nd
editions) and a reviewer for the 3rd edition published by the ASQ Quality Press and has
contributed to the 2010 re-write of the CCT Primer by the Quality Council of Indiana. Dilip
participated in the initial development of ASQ’s Certified Calibration Technician exam. Dilip
participates actively in measurement-related issues through the National Conference of
Standards Laboratories International (NCSLI) and the West Coast-based Measurement
Science Conference (MSC), where he presents sessions, papers, and workshops. Dilip is a
member of the Institute of Electrical and Electronic Engineers (IEEE).
Dilip is the recipient of the MSC 2003 Algie Lance Best Paper Award, ASQ MQD’s 2005 Max
Unis Award, MSC 2010 Andrew Woodington Award, NCSL International 2011 Education and
Training Award, and NCSL International 2023 Willam Wildhack Award.
Dilip has contributed in the past to the ASQ Quality Progress Magazine’s Measure for Measure
column and ASQ Expert Answers Blog.