This book shows how to develop process-oriented methodologies, covers both interorganizational and enterprises models, discusses how knowledge management can dramatically reduce costs and increase speed of response, presents a wide range of quantitative methods applied to various knowledge engineering problems, and offers several graphical presentations of models and processes.
Academicians and practitioners in the area of knowledge management and engineering, especially managers in industries will fine this book useful. The material might also be useful in knowledge management graduate studies.