This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.
Nancy A. Burrell is Professor of Communication at the University of Wisconsin-Milwaukee.
Mike Allen is Professor of Communication at the University of Wisconsin-Milwaukee.
Barbara Mae Gayle is Vice President for Academic Affairs and Dean of Graduate Studies at Viterbo University.
Raymond W. Preiss is Professor and Chair of Communication Studies at Viterbo University.