Strategic Management of Information and Communication Technology: The United States Air Force Experience with Y2K
National Research Council · Division on Engineering and Physical Sciences · Computer Science and Telecommunications Board · Policy and Global Affairs · Mark Haselkorn
Aug 2007 · National Academies Press
Ebook
142
Pages
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About this ebook
Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.
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