Management of Tourism and Hospitality Services: Second Edition

Ishmael Mensah Dr. Ishmael Mensah is a Senior Lecturer at the Department of Hospitality and Tourism Management of the University of Cape Coast. He holds a Ph.D in Tourism from the same university as well as post-graduate certificates in Hospitality Administration and Event Planning & Tradeshow Management from Georgia State University. He is a Certified Hospitality Educator (CHE) by American hotel and Lodging Educational Institute and a Member of the Institute of Hospitality (MIH). Rebecca Dei Mensah Mrs. Rebecca Dei Mensah is a Lecturer at the School of Business of the University of Cape Coast. She holds an MBA from the University of Ghana and currently pursuing a Ph.D in human resource management at Kenyatta University in Kenya.

Ishmael Mensah Dr. Ishmael Mensah is a Senior Lecturer at the Department of Hospitality and Tourism Management of the University of Cape Coast. He holds a Ph.D in Tourism from the same university as well as post-graduate certificates in Hospitality Administration and Event Planning & Tradeshow Management from Georgia State University. He is a Certified Hospitality Educator (CHE) by American hotel and Lodging Educational Institute and a Member of the Institute of Hospitality (MIH). Rebecca Dei Mensah Mrs. Rebecca Dei Mensah is a Lecturer at the School of Business of the University of Cape Coast. She holds an MBA from the University of Ghana and currently pursuing a Ph.D in human resource management at Kenyatta University in Kenya.