Sam Walton: Made In America

Business is simple. Put the customer first, last, and everything in between. Sam Walton's sage advice will stand the test of time and will remain true as long as human beings trade with each other. A lot of businesses start focusing on their own problems once they grow big. They ignore the fact that they exist for the customer. It's all downhill from there on and no amount of business wizardry and fancy consulting will help. Every function in a business must ask itself - Does what I am doing help make the customer's life easier, faster, happier, nicer, and does it put a smile on their face? If not, then that function needs to change pronto! Thank you Sam for sharing your life story with us. It inspires us ordinary folk to aspire to do better every which way every day.

This is a very interesting book and really sheds a lot of light into the world of the retail big box stores. I would recommended this book if you are intrigued about about Walmart came to be and who was Sam Walton. There are pieces of this book that were frustrating to read because of Sam's out of touch nature with his store level "associates"

I have taught the topic of management accounting for undergraduates and have never quite fully comprehend why textbooks have so much regard for Sam. Fortunately, time is on my side to read his life story. Its also a good reminder to be passionate and to pursue with our best in whatever we do.