What People Want: A Manager's Guide to Building Relationships That Work

Terry R. Bacon

Nov 2006 · Hachette UK

Ebook

264

Pages

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About this ebook

What People Want reveals the truth about what it takes to build employee-manager relationships that matter—both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today’s workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction.

About the author

Terry R. Bacon, Ph.D. is founder, CEO, and chairman of Lore International Institute, a global executive development firm whose work with such Fortune 500 firms as American Express, Cargill, Centex, Fluor, General Electric, Halliburton, Raytheon, and Ford Motor Company has included executive assessment, coaching, education, and organizational consulting in talent management and human capital development. He has coached thousands of executives and designed and delivered hundreds of programs on leadership, management, and interpersonal effectiveness over his 30-year career as a coach, teacher, and consultant. A prolific author and popular speaker, his most recent books include Winning Behavior, The Behavioral Advantage, Powerful Proposals, and Adaptive Coaching.

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