Fieldwork for Design: Theory and Practice

The book is illustrated with real examples from the authors’ various experiences in academic and commercial settings, reporting on the use of ethnography before, during and after design innovation and implementation. The result is a book that provides the working knowledge necessary for using any kind of ethnographic approach in the design of computer technologies.

Written to provide an overview of the topic for researchers and graduates, as well as practitioners, this book will prove an invaluable resource for all in the field.

As an HCI researcher and practitioner, I am delighted to see, at last, a balanced view about the practice of ethnography within our field.

Gary Marsden, Associate Professor of HCI, University of Cape Town, South Africa

Dr Dave Randall is Senior Lecturer at Manchester Metropolitan University, UK

Professor Richard Harper is a Senior Researcher for Microsoft

Mark Rouncefield is a Senior Research Fellow at Lancaster University