Senior managers speak the language of strategy. Project managers use the language of tasks and activities. These significantly different communication styles can lead to breakdowns and setbacks at project sites that are difficult to overcome, especially for the project manager. The key to working through this is communication--specifically communicating up.
By establishing relationships early on, understanding executives, and keeping them involved, project managers can win the support they need--which will be especially critical when problems arise. Succeeding with Senior Management that covers a wide range of industries explains how project managers can:
Learn how to keep senior management involved with your project, motivated to push obstacles aside, and focused on a successful conclusion. When troubles arise--and they will--you’ll be glad you kept them in the loop.
G. Michael Campbell, PMP (Houston, TX) has managed many large, global projects involving senior executives. He is the author of The Complete Idiot's Guide to Project Management and Communication Skills for Project Managers.