With her strict no-dating-within-the-department rule, Firefighter Lina Standish has a nickname in the Salem Hills Fire Department: Lina 'Standoffish'. And she likes it that way. Things on the job could get too complicated too fast when co-workers dated. So she embraced her nickname and kept everyone at arms' length.
But Firefighter Kevin Daly has had his eye on Standoffish ever since a locker room incident nearly a year earlier, and now he plans to break all her rules. With the help of his niece and a hot-air balloon, he gets Lina's attention and she agrees to "hang out" with Kevin as friends off duty, to take it slow and see where things go between them.
Then Lina's life is turned upside down by a surprise miracle who doesn't even have a name. Kevin's ready to step up, but is Lina?