Denise E. Robitaille

Denise E. Robitaille is owner and principal at Robitaille Associates. She has been an active member of the US TAG to ISO/TC 176, the group that writes ISO 9001, for 14 years. She is an ASQ Fellow, an international keynote speaker and the author of 11 previous books, She is an Exemplar Global Certified Lead Assessor and an ASQ Certified Quality Auditor.