Jeffrey Liker

Jeffrey K. Liker, the author of the bestselling "The Toyota Way," is Professor of Industrial and Operations Engineering at the University of Michigan and co-owner of consulting firm Optiprise. Michael Hoseus is Executive Director of the Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources. The Center for Quality People and Organizations is a Toyota-supported nonprofit organization dedicated to sharing the Toyota Way with education, community, and business organizations through the experience of former Toyota leaders.