John Oakland is one of the world's top 10 gurus in quality & operational excellence; Executive Chairman, Oakland Consulting; Emeritus Professor of Quality & Business Excellence at Leeds University Business School; Fellow of the Chartered Quality Institute (CQI); Fellow of the Royal Statistical Society (RSS); Fellow of the Cybernetics Society (CybSoc).Robert Oakland is Director in the Oakland Group and works across the globe helping complex organisations to unlock the power in their data, using advanced analytical and statistical techniques to improve the quality, cost and delivery of their products and services.