Julien Rio

Julien Rio is the co-founder of CX Therapy, a vlog series launched in 2021 with Max Ball, that explores real-world customer experiences across various sectors.A Certified Customer Experience Professional (CCXP), Julien brings 15 years of marketing expertise from both Asia and Europe to his work.He was listed among Culture RP's Top 10 Marketing Influencers in France in 2022 and ranked as the 7th Most Influential Marketer in France in 2020 by Brandwatch. With a focus on customer journeys and a passion for storytelling, Julien is committed to improving customer experience in today's fast-paced world.