Pauline Found

Dr. Pauline Found is a course director for MSc in continuous improvement in public services and a senior lecturer in Lean operations at the University of Buckingham. She was previously senior research fellow of the Lean Enterprise Research Centre (LERC) at Cardiff University, where she worked for nine years and was involved in a range of research, knowledge transfer, and engagement and executive education projects and initiatives, as well as writing books and papers on Lean. She is coauthor of Staying Lean: Thriving Not Just Surviving, for which she holds a Shingo Research and Professional Publication Prize (2009).