Wolfgang Messner

Dr Wolfgang Messner is Director and Principal Consultant of GloBus Research Ltd.; he has been associated with India's services industry since 1995 and spent a total of four years living and working on the subcontinent, as program manager in a captive centre of a universal bank, as delivery director of a multi-national service provider, and as visiting professor at the Indian Institute of Management Bangalore. He holds a Ph.D. in marketing from the University of Kassel, an M.B.A. from the University of Wales, and a Master's Degree in informatics after studies at the Technical University Munich and the University of Newcastle upon Tyne.