Yao Chen

Yao Chen is Professor of Operations Management, Manning School of Business, University of Massachusetts at Lowell. She is also a distinguished Professor in College of Auditing and Evaluation, Nanjing Audit University, China. Her current research interests include efficiency and productivity issues of information systems, information technology’s impact on operations performance, and methodology development of Data Envelopment Analysis. Her research are published in journals such as European Journal of Operational Research, OMEGA, Computers and Operations Research, Annals of Operations Research, International Journal of Production Economics, and others.