Samsung Smart Switch Mobile

3.9
427K reviews
1B+
Downloads
Content rating
PEGI 3
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About this app

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™.

▣ Who can transfer?
• Android™ owners
- Android 5.0 or higher

• iOS™ owners - use the option that’s best for you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch

▣ What can be transferred?
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).
* Note: Smart Switch scans and transfers content stored on the device and from the SD card (if used).

▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)

• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad, RIM, YotaPhone, ZTE, Gionee, LAVA, MyPhone, Cherry Mobile, Google

* For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialise” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.

[ Required permissions ]
. Phone: Used to confirm your phone number (Android 12 or lower)
. Call logs: Used to transfer call log data (Android 9 or higher)
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer (Android 11 or lower)
. Files and media: Used to save the files necessary for data transfer(Android 12)
. Photos and Videos: Used to save the files necessary for data transfer (Android 13 or higher)
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Nearby devices: Used to search for nearby devices using Wi-Fi or Bluetooth (Android 12 or higher)
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices (Android 12 or lower)
. Notifications: Used to provide information about the progress of data transfers (Android 13 or higher)

[ Optional permissions ]
. Camera: Used to scan QR codes to connect to Galaxy phones and tablets

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.
Updated on
29 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.9
409K reviews
Dimitri Ajazi
16 December 2024
It successfully copied files and installed my old phone's apps, but only via wifi. It did not work with any data cable, including one provided by Samsung for a Samsung USB storage device of mine. Samsung: if reading this, I don't want assistance with the app. I'm just reviewing it. I already transferred data to my new, now-returned Galaxy S24+ (its display was terrible!). After transferring data to that Galaxy S24+ I factory reset it and took it back to its retail seller for a refund.
11 people found this review helpful
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Samsung Electronics Co., Ltd.
16 December 2024
Hi, We're sorry for your inconvenience. It is difficult to provide guidance based on the information you shared. We will help you if you share detailed information, including the type of previous device you are currently using (OS/model name), screenshots of the problem situation, and problem app, by email ([email protected]). Thank you.
D
9 December 2024
Smart Switch from Galaxy store. I backed up all to a memory card before factory reset and found out this app does not backup your data nor your settings in each app, nor does it reinstall your accounts you had on the phone, lots of apps it reinstalled do not work correctly and will need uninstalled and reinstalled and setup again. You can not select which apps to reinstall, it's all only. How is this better than reinstalling each app from the app store for the first time?
102 people found this review helpful
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Samsung Electronics Co., Ltd.
11 December 2024
Hi, We're sorry for your inconvenience. Basically, Smart Switch provides to transfer app data, but it depends on how each app implemented. This is a constraint caused by app security. If it does not work, could you please contact to our email([email protected]) for further assistance? Thank you.
Hugo S Perrin
15 December 2024
Spoke with Samsung support regarding data transfers using a USB cable they told me Smart Switch was the only way to transfer data and it really sucks. You're only allowed to transfer Samsung select data for example you would like to move a certain song from another device to your new Samsung it won't allow for that you'll have to move all of the music on a device. USB data transferring is a default Android feature that Samsung has decided to make extremely difficult.
6 people found this review helpful
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Samsung Electronics Co., Ltd.
17 December 2024
Hi, We're sorry for your inconvenience. We'll strive to provide better service. Thank you.

What's new

- Fixed bugs and improved stability