FlooferLand
Very good bank, pretty good app (they allow rooted phones which is nice), but their website is awful to use. I tend to use my PC to do everything and their website is pretty bad; Its ugly, slow, confusing to use, and feels poorly slapped together (not being able to refresh/go back, constantly requiring phone verification making me scan my fingerprint 3 times just to change a setting, its hard to work with 2 bank accounts, errors dont provide any info like why cant i make a 2nd debit card, etc)
2 people found this review helpful
cristina niculescu
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After 4 months no change!!! The worst application!! One of many "specific issue": the 2 main utilities providers cannot be found in the predefined beneficiaries: ENEL, Telekom ...... I am a new user, since my bank was bought by Firstbank. I was surprised to see how many bad reviews it has. It does not have the possibility to send the transaction history by email in a single file (as we were used to in the old application) I have to download them one by one; I can no longer use more accounts on the phone, with the old application I could juggle between three accounts, I would very much like to find this function in the new application. ZERO star app for me, at this moment!
19 people found this review helpful
First Bank S.A.
2 November 2020
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at
[email protected].
Florin Oprea
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I tired the top up function last month and it worked fine, now i got this error message {"requestError":{"status":"error","message":"duplicate transaction","variables":"request"}} I look at a way to contact support from the app but there is no option. The transaction was processed on the card and now I have no clear option of reporting the issue.
5 people found this review helpful
First Bank S.A.
30 September 2021
Salutare, te rugam sa ne scrii la support.digital@Firstbank si ne ocupam imediat de speta. Reversam si tranzactia daca a fost procesata. Asteptam datele tale ca sa te putem identifica. Cu drag, Gabriel