Mercedes-Benz Connect
4.5star
254K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
Your smartphone becomes the digital link to your Mercedes. You have an overview of all information and control your vehicle via the app.
MERCEDES-BENZ: ALL FUNCTIONS AT A GLANCE
ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tire pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.
CONVENIENT VEHICLE CONTROL: With the Mercedes-Benz App you can activate pre-entry climate control and temper your electric vehicle immediately or for a defined departure time.
CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.
SAFETY IN AN EMERGENCY: The Mercedes-Benz App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.
FUEL-SAVING DRIVING: The Mercedes-Benz App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.
SIMPLY ELECTRIC: The Mercedes-Benz App lets you display your vehicle's range on a map and search for charging stations near you. The app also allows you to start the charging process at a public charging station. Use requires an active, free-of-charge Mercedes-Benz account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.
MERCEDES-BENZ: ALL FUNCTIONS AT A GLANCE
ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tire pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.
CONVENIENT VEHICLE CONTROL: With the Mercedes-Benz App you can activate pre-entry climate control and temper your electric vehicle immediately or for a defined departure time.
CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.
SAFETY IN AN EMERGENCY: The Mercedes-Benz App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.
FUEL-SAVING DRIVING: The Mercedes-Benz App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.
SIMPLY ELECTRIC: The Mercedes-Benz App lets you display your vehicle's range on a map and search for charging stations near you. The app also allows you to start the charging process at a public charging station. Use requires an active, free-of-charge Mercedes-Benz account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.
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Ratings and reviews
4.5
249K reviews
Zlatko Sharkoski
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June 21, 2024
I use it with an EQE. The features it offers almost always work and are somewhat well layed out. However to make it 5 stars I'd expect things like: - 1 app instead of 5 - Detailed trip history with granular overview of consumption and other stats with data even per trip leg - Ability to get notifications in the selected language instead of the language of the country where I bought the car - When using the navigation, ability to see live route data in the app same as on the car screens.
2 people found this review helpful
Mercedes-Benz AG
June 21, 2024
Many thanks for your feedback and suggestions, Zlatko. We can confirm that our colleagues are working on incorporating some features in the Mercedes me app and that others are currently being worked on. We’ll forward your comments on to our team, they always appreciate this! Likewise, we look forward to getting the 5* in the future. Best wishes 👍
Azad Kamali
- Flag inappropriate
February 7, 2022
It is super annoying that the app keeps logging you out, which means no notification (and you wouldn't even notice until you try to open the app again). Besides, despite having the biometric settings on (which BTW have never seen it work) it is sending an OTP to your email! Sometimes I really wonder if those who design/develop an app, try it themselves even once 😞
13 people found this review helpful
Mercedes-Benz AG
February 8, 2022
Hi Azad, we sincerely apologise for the current app performance issues, this is something that we are prioritising. Hopefully you will notice a difference shortly! If you ever need us, we are always available for you via the in-app contact function. Bye for now.
Bruce Incoll
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April 1, 2024
This app is really confused about which language to communicate in. Seems to be linked to the address (which is stupid). There are instances where screens are in multiple languages, just to make it interesting. Also has problems with authorisation and so disables functions without any user involvement. Really poor logic behind this app. Actually it is worse than that. Confusing array of "packs" with meaningless descriptions. You never really what functions are installed. Terrible app. Amateur.
5 people found this review helpful
Mercedes-Benz AG
March 28, 2024
Hi Bruce, the app uses the language you have set in your phone and the notifications are always in the language of the country that you registered in. If you are experiencing any app performance issues then please reach out to our colleagues via the in-app contact function and they can help you further. Kind regards.
What's new
We are continually working on further improving the Mercedes-Benz App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements
- Bugfixes
- Performance improvements
App support
phone
Phone number
+4980097777777
About the developer
