Booking.com: Hotels and more
4.3star
4.15M reviewsinfo
500M+
Downloads
PEGI 3
info
About this app
Find a stay for your holiday, weekend getaway or business trip, anywhere in the world!
Search for Hotels, Motels & Holiday Homes
• 1,5+ Million properties: hotels, motels, vacation rentals and more
• Search by city, attraction, landmark or hotel name with just one tap
• Filter by price, review score, WiFi quality and other things important to you
• Find your last-minute stay or book far in advance
Find a Great Travel Deal
• Daily deals for every budget
• Free cancellation on most rooms
• No booking or credit card fees
• Browse 135+ Million verified guest reviews
Manage your booking on the go
• Get paperless confirmation
• Make changes whenever, wherever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times and leave behind reviews
Search for Hotels, Motels & Holiday Homes
• 1,5+ Million properties: hotels, motels, vacation rentals and more
• Search by city, attraction, landmark or hotel name with just one tap
• Filter by price, review score, WiFi quality and other things important to you
• Find your last-minute stay or book far in advance
Find a Great Travel Deal
• Daily deals for every budget
• Free cancellation on most rooms
• No booking or credit card fees
• Browse 135+ Million verified guest reviews
Manage your booking on the go
• Get paperless confirmation
• Make changes whenever, wherever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times and leave behind reviews
Updated on
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Ratings and reviews
4.3
4.01M reviews
Adam Grodzki
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2 December 2024
I booked a room about a month before my trip. A week before my visit they messaged me that 'because of an obvious mistake' I have to pay 3 times as much or cancel my booking... I spent more than an hour talking to their costumer service. Their whole help was: you accept paying 3x more or you cancel. I'll never book anything with them again. Absolutely unreliable! Fortunately there are others.
Booking.com Hotels & Vacation Rentals
2 December 2024
We're so sorry to hear that. Can you give us more details? You can always contact our 24/7 Customer Service by clicking on the ‘Customer Service help’ option in the menu of our app, we will be happy to look into this for you.
AAA
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19 December 2024
Many tech.probs: I was booking a specific hotel& at the payment phase,it showed me the hotel doesnt exist anymore on booking,although it does. 2-i tried booking a flight,& at the payment phase it showed that i cant pay because an error,so I booked from another website with the same bank card. 3-it shows on google competing price options for flights,& when i click on it &transfer to the app,it shows a higher price. 5.funny!CS wants me to call them "internationally"to talk about THEIR tech. Probs!
22 people found this review helpful
Booking.com Hotels & Vacation Rentals
19 December 2024
Hello, thank you for your feedback. We are always striving to improve our product and feedback like yours are valuable indeed to work on new useful features and improve the existing ones. Please send it in detail via our app menu : "Help and Support" > "Give app feedback" and our team will be happy to work on it.
hendrina Likoswe
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13 December 2024
It's all fun and games until you need to be assisted. This app cares more about keeping the money you paid than helping you. I had to change hotels after already checking in because what I had booked is not what I was checked into (size, quality and amenities). I lost the full payment for 2 nights (upfront payment). I had already booked the taxi return trip because obviously what could go wrong right? They refused to let me change the pick up location for the return trip. All this within 24 hrs
73 people found this review helpful
Booking.com Hotels & Vacation Rentals
13 December 2024
We're sorry to hear that your experience was not satisfactory. We're here to replying to the app reviews and not to requests related to reservations. In order to have assistance we advise you to reach out our customer service, available 24/7, to find a suitable solution.
