Judy Baldasaro
- Flag inappropriate
- Show review history
The latest update that moved the Shortcut to lights is extremely inconvenient. Now I have to scroll to the bottom and click twice to get to the lights for devices. Then click each light on. Why can't it stay on top where it was.? I used it all the time! I have 6 floodlight Cameras. UPDATE 12/27. THANK YOU FOR CHANGING app back to original layout! Awesome!
13 people found this review helpful
Dave Barnett
Since the latest update, key features I used daily are now unavailable or so hidden that I can't find them. Shortcut tiles on dashboard that controlled and gave status of doors and locks are gone. Still have the ability to lock/unlock, open/close, but must go into each device setting. It's not easy or useful. Customer service was ZERO help. He didn't understand the issue because it was not part of his troubleshooting flow chart.
13 people found this review helpful
JJ
Unable to adjust the brightness of each camera stream. So you have varying degrees of brightness, some are too dark to hardly see anything. Would be nice to be able to adjust this in the video settings of each device... Sometimes there are delays, missed footage, missed alerts, random restarts. Sometimes motion detection does whatever it wants even if you set the zone. Decent app, but still needs a lot of work. No chat support or email support, only phone support, which can be a pain.
35 people found this review helpful