T Barner
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It seems like we're downgrading the app with every newer version released. A few months ago the app was booking incorrect days. Now I can't finish booking flights because every time I click the red button on the bottom for more flight results the app resets, and I can't complete the transaction. You want me to fly Delta? Fix your app. Being diamond doesn't seem to help 1 year later, and it's getting worse. Now, it won't update my new seat assignments, nor will it update the flight gate changes
4 people found this review helpful
Zachary Scherer
Delta Alirlines is my go-to. never had any issues with the traveling aspect of this company. However, it's website/app useability an absolute pain. Login is a perpetual loop of username not being recognized, leading to a one time use code, which isn't accepted, which leads to password reset, which is not recognized when I attempt to login with the new pass/username. I've never been able to reach an actual person via the customer support line.
1 person found this review helpful
Floatious
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I am seriously impressed with this app's tracking and notification system throughout a long flight day. It tells me which gate my flight is when I'm departing, it tells me my arrival and departure gates on my layover, and it tracks my checked bag in real time! I have had my bag lost, so that gave me incredible peace of mind. Easy check-in, easy seat picker, just super convenient and user-friendly. I'm genuinely confused by the 1 star reviews. Best flight tracking I've ever experienced.