ViCare

4.3
67.3K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
Updated on
11 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
64K reviews
Z.G. G.
11 January 2025
Edited. All working as expected now after getting serwisant in to set up thermostat. Now the humming noise is gone - nobody told me it would be the solution. Feedback: let people know that setting up thermostat requires visit from professionals upfront : ) Regarding app use , Hive has better features like diagram to show when burner went off and for how long it did at the time. Vicare only shows amount of gas in bar chart. Not very useful.
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Viessmann Climate Solutions SE
2 January 2025
We would like to take a closer look, analyze it and find a solution for you! Please send us an email with a short description or photos / screenshots and the serial number of communication module to [email protected] We apologize for any inconvenience, Z.G. G.! #WeCare
Tarek Q
3 December 2024
Very limited app The timing function is very poor You have to leave the app on a certain minimum temp which is fine in theory but not in practice What would be great if you had a simple boost heat function that would turn on the heating for 30/60/90 mins preset time Set and Forget. Because some people don't want heating going non stop. Just a boost of heat for a preset time that you need in the morning for example before work and then you leave and don't forget you've left the heating on
2 people found this review helpful
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Tony Meli
12 January 2025
the Vicare app sucks. I haven't been able to get it to work for about two or three months now. Just got a new phone and can't get in to it on that. we're about to go on vacation for a month and even though the boiler has been working well i'm worried about not being able to check it. very frustrating. Disappointed!!!
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What's new

- NEW for ViCare+: Section for Viessmann products and services providing solutions for more energy savings and comfort (First step: Austria, next markets to follow)
- NEW for ViCare Smart Climate: Function for enabling feature pump control, to improve heating system efficiency and user comfort by preventing underheated rooms and unnecessary clocking of the heating system.
- NEW for Vitoair: Complete filter replacement instructions and notifications about completion within ViCare.