SmartHome (MSmartHome)

3.7
29.8K reviews
10L+
Downloads
Content rating
PEGI 3
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About this app

==The Red Dot Award 2023 Winner==


SmartHome allows you to connect, monitor, and control smart appliances from Midea, Eureka, Pelonis, Comfee, Master Kitchen, Artic King, and MDV.

SmartHome replaces the MSmartHome and Midea Air apps, providing a brand-new look and improved experience.

KEY FEATURES:

REMOTE CONTROL: Control your smart appliance anytime, from anywhere using your smart phone or watch. For example, cool down your room before you arrive home. *Make sure your watch is Wear OS 2 or above.

VOICE CONTROL: Enjoy hands-free control of select appliances with Amazon Alexa, Google Assistant, and Siri.

NOTIFICATIONS: Never miss an important update or alert from your smart appliances. Receive timely notifications to alert you that the fridge door is open, or your oven has finished cooking dinner.

APPLIANCE STATUS: Monitor your smart appliances anytime, from anywhere. Check how much time is left on your laundry cycle or when your dishwasher will have the silverware ready for dinner.

HELPFUL AUTOMATIONS: Make everyday life a little easier. Enable your air conditioner to automatically turn on when it is hot outside. Set a schedule for your dehumidifier to turn off at bedtime.

CUSTOMIZABLE DEVICE CARDS: Quick access to your most used devices and controls from the app home page.

SmartHome supports home appliances including air conditioners, vacuum cleaners, dehumidifiers, fans, ovens, washers & dryers, dishwashers, and more.

Access Permissions:
The following access permissions are required for the SmartHome (formerly MSmartHome) app to provide necessary services. If you do not allow them, you can still use the app except for the related services.
- Bluetooth: Find and connect to nearby devices via Bluetooth or BLE.
- Location: Detect home WLAN network information to add device. Check your location to automate actions when location changes. Search for local weather information in "Scene" function.
- Camera: Scan QR codes to add device. Upload photo to report a repair or feedback.
- Album: Scan saved QR codes. Edit your profile photo. Upload a photo to report a repair or feedback.

※The availability of products and services may vary depending on the models you own or the region/country you reside in.
Updated on
15 Jan 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
29.4K reviews
Ted
31 August 2022
9 times out of 10 it does not work. "Control failed, try again" even made a 2.4 GHz network just for the 2 aircons. This did the trick for me: "Dear user, Kindly clear the Cache and storage log out and log in again." Was hesitant to do this. But if you login with the same account the devices are added again. Without putting the devices in AP mode etc.
1 person found this review helpful
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AIDEOLOGY
21 August 2022
Dear user, Kindly clear the Cache and storage log out and log in again. Power off your device's Wi-Fi for 1 minute, then reconnect again. If you have any questions or inquiries, for our team to provide you with the best support, please reach out immediately to [email protected]
Mark van Zuijlen
15 July 2022
This app just won't open.. at all. Android says it "keeps closing". Have reinstalled it, rebooted the phone, forced the app to stop, tried both WiFi and 4G to open/connect, tried it all. All in all can't get it to work in general (let alone control your unit). That on top of the previous terrible experiences, makes this an absolute horrorshow wishing you picked a different AC brand. Response: please send screenshots and go there and there in the app. IT DOES NOT OPEN. Do these people even read?
5 people found this review helpful
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AIDEOLOGY
15 July 2022
Thank you for sharing your feedback. We are sorry to hear you’re having issues with our MSmartHome app. To provide you with the best support, please reach out to [email protected] or contact our support team through the “Feedback” function under the “Help” menu in the App with the product type and screenshots if exist. "
Luc Alders
27 June 2022
Migrated from Midea Air app, which worked fine. All options in the MSmarthome app are zoomed in ridiculously without option to zoom out or scroll. I can no longer control my air-conditioning now and I cannot go back to the Midea Air app, as it is a one way migration. I am screwed with this app. Edit: I have found the cause of the issue with the zooming in the app. The global app zoom on my Samsung phone apparently is causing the behavior. Out of all my apps, this is the only one misbehaving.
1 person found this review helpful
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AIDEOLOGY
27 June 2022
Dear Luc, We are pleased to hear that the issue with your application is solved and that it is working fine now,If you have any questions or inquiries, for our team to provide you with the best support, please reach out to [email protected]. or contact our support team through the “Feedback” function under the “Help” menu in the App

What's new

-Bug fixes, stability enhancement and user experience improvement.

App support

About the developer
深圳数智场景定位科技有限公司
中国 广东省深圳市 南山区后海大道2388号怡化金融科技大厦23楼 邮政编码: 518000
+86 186 8141 7002

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