du

Name: du
Availability: InStock
Rating: 4.369999885559082 (184249 reviews)
Author: EITC, du telecom UAE

EITC, du telecom UAE

4.4

1.84L reviews

50L+

Downloads

PEGI 3

About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.

Updated on

17 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.4

1.82L reviews

Abhar Shahi

29 December 2024

I have had a frustrating experience with your app and chat assistant, which fails to understand queries and repeatedly asks for rephrasing, creating a never-ending loop of unhelpful responses. When finally connected to a live agent, they just wasted time without providing any response. Your mobile application is another disappointment. Many features are marked as "coming soon" and have remained as such for so long. It raises the question of what "soon actually means in your context.

13 people found this review helpful

aabed babar

24 December 2024

This is the worst app ever!! It is extremely slow and not user friendly! Keeps crashing! Doesn't load! I reinstalled it and no difference! It doesn't even open if you don't have a WiFi connection or data! CAN YOU PROVIDE A BUTTON TO EASILY ADD/REMOVE CARDS AND MAKE Payments directly! this is very frustrating! As I can't seem to find where exactly are our cards stored??! There is a whole lot of useless information that does not solve anything! Can't register my account but I am already postpaid!

51 people found this review helpful

Vivek Nedunthedath

25 December 2024

Worst App. After updating the app, I am now facing significant issues. The most concerning problem is that I am unable to log in to my account. Despite multiple attempts to login with My credentials, the app keeps failing to authenticate and does not allow access to my account. Can't pay the bills. Can't access through UAE pass, registered phone number is not showing. DU Telecom to resolve the issues urgently..!

45 people found this review helpful