PostNL

4.2
110K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Track and ship your packages with the PostNL app. In the app you always have a complete overview of everything that is on its way to you.
Sending a package is also easy via the app. Looking for a PostNL point? You can also easily find these in the app.
Curious about what mail is on its way to you? Activate My Post so that you also have a complete overview of all your mail (note: only available in the Netherlands).
This way you always have us at hand!

Always stay up to date! If you enable notifications, we ensure that you are always aware of the latest status of your package.
Also install the PostNL widget on your home screen to always be up to date.

Send something? Have the QR code scanned from your account and receive a shipping receipt by email.
Easily create a label via the app and have it printed at a PostNL point.

Need a stamp? Buy a digital stamp and write it on the letter, handy!
You can also make a photo card yourself; upload a photo and use it to create a personal card (note: stamp code and photo card are only available in the Netherlands).

https://www.postnl.nl/
Updated on
5 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
105K reviews
Koen Schram
5 September 2024
seems like a great app from the outside, but leaves a lot to wish for, not all functions are working, like creating a 'retour' (return) label, it leads to a dead end. Also basic options, like confirming that you received a delivery when it still proclaims to be 'delayed' (for days), or letting them know that you never received it when the status is 'delivered'. Basically all the things you would want to use an app like this for, are not present or not working, lol..
6 people found this review helpful
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Linda B
12 July 2024
It doesn't work any more. Tried removing app and downloading again. However it still doesn't give information about post or packages that are due to arrive. I receive email notification about packages, but it doesn't show up in the app. Not sure if they have had technical problems for the last 3 weeks or if the app just old and below par Update: Yes, I removed and downloaded it again on Monday. It still doesn't work. It's a useless app. I would give 0 stars if I could. 2024 and it's still awful!
42 people found this review helpful
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PostNL Holding B.V.
11 August 2023
Bedankt voor de feedback. Ben je al ingelogd in de app? De afgelopen weken hebben we wel wat nieuwe update doorgevoerd waardoor het probleem hopelijk opgelost is. Wanneer je nog steeds problemen ervaart kun je een mailtje sturen naar [email protected], dus helpen we je daar graag verder.
Jowsen
17 June 2024
Can't select the nearest (couple of) service centres for delivery, it will be "some centre en route to you", which is usually two kilometres away instead of 200m. Somehow can't move two packages that were supposed to be delivered on the same day, to the same day, even when I tried to delay the deliveries. Pretty annoying and wasteful. The setup with account and address is rather frustrating but hasn't broken since. Also, there are advertisements in the app.
5 people found this review helpful
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PostNL Holding B.V.
18 June 2024
Hoi. Dit is zeker niet optimaal. Vinden wij ook. We zijn dan ook druk bezig om dit te verbeteren. Stay tuned.

What's new

Met deze update hebben we een aantal bugs verholpen en een aantal zaken achter de schermen verbeterd. Heb je tips of suggesties voor ons?
Laat het ons weten via 'service' -> 'je mening'