du

Name: du
Availability: InStock
Rating: 4.349999904632568 (185873 reviews)
Author: EITC, du telecom UAE

EITC, du telecom UAE

4.3

186K reviews

5M+

Downloads

PEGI 3

About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.

Updated on

13 Jan 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

183K reviews

Manilette Ann Fernandez

8 January 2025

Update review jan. 2025: I've been a du postpaid plan user for more than 10 years. I like the quick overview of my postpaid plan. But currently, ever since the recent update 2-3 months ago (new du app UI), I'm not able to pay my Postpaid plan bills thru online card payment via the du app. It always gives an error page from the du app. I end up paying on the website du quickpay which is inconvenient.

10 people found this review helpful

EITC, du telecom UAE

13 September 2020

Hi Manilette, please email us at [email protected] with the account number & a screenshot showing the error you encounter. Thanks

Rafa El

13 November 2024

The app forces an update. The update has you logged out. And the login process is broken. Does not accept OTP no matter how many attempts, and even if cache and data are cleared. Result: no usable app. Thank you, du, especially since this is my first day of many traveling out of UAE.

22 people found this review helpful

Abhar Shahi

29 December 2024

I have had a frustrating experience with your app and chat assistant, which fails to understand queries and repeatedly asks for rephrasing, creating a never-ending loop of unhelpful responses. When finally connected to a live agent, they just wasted time without providing any response. Your mobile application is another disappointment. Many features are marked as "coming soon" and have remained as such for so long. It raises the question of what "soon actually means in your context.

32 people found this review helpful