3.6
10.4K reviews
Government
1M+
Downloads
Content rating
PEGI 3
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About this app

Opal Travel is the official app for managing your travel across the public transport network in Sydney (Australia), and surrounding regions. Use the app to plan trips, top up your Opal balance, view trip and transaction history, and access other useful information all on your Android device. Opal Travel can be used with both registered and unregistered Opal cards.

With this app you can:
- Plan trips and see fare estimates
- View and top up your Opal balance on the go
- Register your Opal card or credit/debit card you use to catch public transport
- View travel history and transactions for both Opal and credit/debit card tap ons
- Set up automatic balance top ups
- Report an Opal card as lost or stolen and transfer the balance to another Opal card
- Get location-based alerts when approaching your stop
- Get notifications about delays and disruptions specific to your trip
- Check weekly travel rewards
- Scan your Opal card with your device to check tap on status, account balance and weekly travel rewards (compatible NFC-enabled Android devices only)
- See Opal retailer locations on a map


Note:
Opal card scanning may not work on all devices.
Designed for use with Adult, Child/Youth, Concession and Senior/Pensioner Opal cards, and American Express, MasterCard and Visa only.
Not compatible with rooted (jailbroken) Android devices.


By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via Google Play. You acknowledge that Transport for NSW will not send you a paper copy.


For more information visit https://transportnsw.info/apps/opal-travel
Updated on
Sep 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
10.2K reviews
Merincholy
September 10, 2024
Did the feature to notify you when you are close to your stop get removed??? My app no longer does this, and there is no option to turn this on (that I can see). I love tracking my trip, but there is legitimately no reason to waste the battery on tracking if it can't do this basic function. I like to do uni work on the train and can become very hyperfocused when doing so. This feature was extremely useful for this reason.
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Transport for NSW
September 16, 2024
Hi there, thank you for taking the time to provide your feedback and we apologise for any inconvenience you are experiencing. As your feedback relates to app functionality, we encourage you to provide your feedback using the Transport Info feedback forms: http://www.transportnsw.info/feedback
Billy Bungate
September 16, 2024
This app is as unreliable as the public transport network itself. It does suggest correct routes, and is efficient in this, but the live tracking is not up to standard, and that's the main reason one would download in the first place. It works, but not consistently enough to use or rely on. Edit : I did the thing that the review told me to do and hot a copy pasted PR reply, where they blame everyone but themselves for the issues. Not helpful.
3 people found this review helpful
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Transport for NSW
September 16, 2024
Hi Billy, thank you for taking the time to provide your feedback and we apologise for any inconvenience you are experiencing. As your feedback relates to the timetable for bus services, we encourage you to provide your feedback using the Transport Info feedback forms: http://www.transportnsw.info/feedback.
David Hong
August 22, 2024
I installed this app on the lead up to my travel to Sydney. This app can't do one of its basic function and that is to link your credit card. I've tried so many times with many different cards and every time my card is decline as invalid. Yet my card account is charged the $1 for the holding fee every single time. It's great at charging (classic) but rubbish at saving details. One of the worse set up experiences on an app
2 people found this review helpful
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Transport for NSW
September 16, 2024
Hi David, Thank you for your feedback about Opal Travel app. For further assistance with an existing card, please contact Opal Customer Care at https://www.opal.com.au/en/customer-care/lodge-feedback

What's new

- Travel notification improvements
- Services section enhancement to include information on Bike locker and NSW TrainLink
- Performance improvement and bug fixes