SBB Mobile

3.6
31.2K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

SBB Mobile: your personal travel companion for public transport.

Want to know ahead of time if your train will arrive on time? Want to have quicker access to your ticket during ticket inspection? Want to be able to find your way better at the station and have reliable map information? We have good news for you! SBB Mobile can do it all. And much more.

The heart of the app is the new navigation bar with the following menu points and content.

Plan
• Plan your journey with a simple timetable search via the touch timetable or use your current position as the origin or destination, locating it on the map.
• Buy your ticket for the whole of Switzerland in just two clicks. Your travelcards on the SwissPass are applied.
• Travel particularly affordably with supersaver tickets or Saver Day Passes.

Trips
• Save your trip and we will provide you with all the information you need during your journey under ‘Single Trips’: everything from departure and arrival times, platform information and service disruptions to train formations and walking routes.
• Set up your personal commuter route under ‘Commuting’ and receive push notifications about rail service disruptions.
• The app accompanies you from door to door as you travel and you will receive information about delays, disruption and interchange times via push notification.

EasyRide
• Check in, hop on and head off – across the entire GA Travelcard network.
• EasyRide calculates the right ticket for your journey on the basis of the routes you travelled and charges you the relevant amount subsequently.

Tickets & Travelcards
• Show your public transport travelcards digitally with SwissPass Mobile.
• It also gives you an overview of your valid and expired tickets and travelcards on the SwissPass.

Shop & Services
• Buy regional transport tickets and Day Passes for the GA Travelcard area of validity quickly and easily without searching the timetable.
• In the ‘Services’ section, you can find lots of useful links about travel.

Profile
• Straightforward access to your personal settings and our customer support.




Contact us.
If you have any questions, feel free to get in touch:

https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/contact.html

Data security and authorisations.
What permissions does SBB Mobile need and why?

Location
For connections from your current location, the GPS function must be activated so that SBB Mobile can find the nearest stop. This also applies if you want to have the nearest stop displayed in the timetable.

Calendar and e-mail
You can save connections in your own calendar and send them by e-mail (to friends, an external calendar). SBB Mobile requires read and write permissions to be able to import your desired connection into the calendar.

Access to the camera
SBB Mobile requires access to your camera to take pictures directly in the app for your personalised touch timetable.

Internet access
SBB Mobile requires internet access to search the timetable as well as for ticket purchases.

Memory
To support offline functions, e.g. station/stop list, connections (history) and purchased tickets, SBB Mobile requires access to your device’s memory (saving app-specific settings).
Updated on
Oct 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
30.2K reviews
A Google user
December 2, 2019
Extremely buggy when it comes to the Twint payment method. Three times already, I have received a payment failure notification (and no ticket issued) but on Twint the payment appears as if it were successful. When I try to change my payment settings it also displays a failure message. As it has happened repeatedly, I have to rate it poorly. Proceed at your own (and your wallet's) peril.
8 people found this review helpful
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Schweizerische Bundesbahnen SBB
December 5, 2019
Hi there. Thank you for your feedback. The problem with Twint is well known and we are working on it. The problem is not always with SBB Mobile. However, I can reassure you. If no ticket has been issued, the payment will be cancelled and refunded within 7 days at the latest. Kind regards.
Luuk Stehouwer
May 28, 2023
The ticket I received by email had only the time of departure on it and not the name of the connection. Tried for 30 minutes to get my ticket transfered to the app in the hope for more information. The confirmation code sent to my email didn't work at the first time (it said it was wrong even though I entered the right code). I didn't succeed and ended up taking the wrong connection. I got delayed and had to buy a new ticket from the conductor for full price+service costs.
2 people found this review helpful
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Christopher Sie
October 25, 2024
Sadly doesn't support PayPal like the rest of the world, only works with the obscure Swiss TWINT system. Yes I can add a credit card, but I would love if there was a way to charge up the SBB account with money before traveling to Switzerland, using PayPal or Bank Transfer from home, so that I can be sure I can book and use a ticket quickly when I need to, without often tedious and long credit card security procedures.
1 person found this review helpful
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Schweizerische Bundesbahnen SBB
October 25, 2024
Hello. Thank you for your feedback. In addition to TWINT and credit card, SBB Mobile also offers PostFinance, monthly invoice and Reka, which are the most frequently used payment methods of our 3.8 million active users per month. There are currently no plans to implement further payment methods. Thank you for your understanding. Kind regards.

What's new

• Booking of international tickets and reservations.
• General bug fixes