World of Hyatt

4.5
34.7K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

From trip planning to hotel checkout, every step of the journey is seamless in the newly improved World of Hyatt app. So once your travels begin, you don’t have to worry about the details—you can just be more here. Not a member yet? Join instantly to get exclusive rates and earn rewards.

Manage your stay with convenient features
- Book with World of Hyatt points, cash or both
- Explore hotel photos, details, offers, local area attractions and more
- Save your favorite hotels for future travel
- Add your reservations and World of Hyatt membership card to Apple Wallet
- Bypass the front desk with self check-in, digital keys and express checkout
- See your room charges in real time
- View and download folios from previous stays

Make yourself at home
- Request items to your room, such as towels and toothpaste (where available)
- Order room service (where available)
- Stream your favorite shows on your in-room TV with Google Chromecast (where available)

Access your account​
- Track your progress toward elite tiers and Milestone Rewards​
- View your current benefits and explore other elite tier benefits​
- Track your progress toward free night Awards via our Brand Explorer​
- View, redeem or gift your available earned Awards
​

You’ll always receive the best published rates without any booking fees at any participating Hyatt hotel or resort worldwide. See Hyatt.com for more details.

Available in English, Spanish, German, French, Japanese, Chinese (Simplified and Traditional) and Korean
Updated on
Dec 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
33.3K reviews
Devin Root (theone342)
December 24, 2024
App is pretty annoying so far. Can't order room service in the app as far as I can see. So if it's possible it's impossible to find. I'm already checked in my room, never able to find the "while you're here" swipe up in the hyatt app to connect to the chrome cast. It's all very frustrating. I guess everything else works. In addition, both checking in and checking out through the app have failed, making me have to go to the front desk. What's the point? What's the issue? Just fails. Annoying.
1 person found this review helpful
Did you find this helpful?
Hyatt Corporation
December 24, 2024
Hello, Devin. We’re so sorry to hear of this experience. If you still need assistance, you may contact us at [email protected] or call us directly at 800.323.7249.
Nicolas Dao
November 9, 2024
Hyatt is not a luxury experience. A luxury experience should delight at every touchpoint, especially online. As a Marriott and Accor member, I find Hyatt’s digital experience lacking. Choosing a room is tedious—you must click “details” for images, making comparisons difficult. Customer support is also frustrating; booking transport requires long Live Chat waits, repeated details, and no clear follow-up. Hyatt’s digital experience needs improvement.
Did you find this helpful?
Hyatt Corporation
November 10, 2024
Hello, Nicolas. We’re so sorry to hear of this experience. If you still need assistance, you may contact us at [email protected] or call us directly at 800.323.7249.
Tim Freeman
November 23, 2024
Very nice and clean hotel. Staff is superb. Location to the airport, restaurants and attractions makes it a perfect stay for me.
3 people found this review helpful
Did you find this helpful?
Hyatt Corporation
November 24, 2024
Hello, Tim Freeman! Thank you for your feedback. We’re so excited to hear of your positive experience.

What’s new

Bug fixes and improvements.