Hik-Partner Pro (Formerly HPC)

4.2
33.6K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The Hik-Partner Pro is a new version of Hik-ProConnect, it directly upgrade from Hik-ProConnect.
The Hik-Partner Pro one-stop security service platform gives Hikvision partners easy access to all Hikvision product (include Hilook series)informations, promotions, and marketing handouts. Enjoy efficient customer and device management and extended value-added services with roud-the-clock convicence.
Top features you will love:
Get well prepared in advance
● SADP Tool on Mobile App
● Find product info you need fast
● Stay on the top of promotions, handouts and trends
● Register project online and get support from manufacture
● Design a solution in a snap
Install remotely and hand over efficiently
● Customizable quote generation
● Ready-to-use tutorials for installation
● Visualized customer site management
● One-click handover of sites and devices
Troubleshoot from any where, any time
● Proactive system health monitoring
● Remote configuration,
● Rich security tools
● Online support
● Timely updates of the RMA process
Create extra income & get rewards
● Redeem rewards and services with points
● Co-brand with Hikvision, displaying your brand logo and info on customers’s Hik-Connect
● Create recurring revenue with cloud storage and cloud-based VMS
Updated on
Nov 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
33.1K reviews
Michael Little
October 29, 2024
My customers are not receiving push notifications for events nor are the events showing up under the noticatio bell on their Hik-Connect app. The sounder on the NVR works when the camera detects motion. Notify Surveillance Center is checked. Why aren't events and push notifications working? Problem only occurs when handing over the account from Hik-Partner Pro. Alerts and Push Notifications work if you bind to the Hik-Connect app. This is a poor solution because I loose remote service capability
27 people found this review helpful
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Randy L
September 24, 2024
The save and copy (to other cameras) buttons seem to have no effect when setting the recording schedule for motion/continuous. Now the settings page on any device is just blank. App has been getting worse.
4 people found this review helpful
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Eliza Kiilu
November 6, 2024
good quality fast and easy maintenance. will keep on checking and keep you posted
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What's new

1. [New Product] Cloud AP for Wireless Network Access: Designed to meet the cost-effective wireless coverage needs of SMBs and stores.
2. [New Function] Captive Portal: Users accessing the network through a captive portal are required to authenticate via account, voucher, or one-click login.
3. Adds "Hand Over Site" permission to manage employees' permissions to hand over sites.
4. Supports landscape mode on tablets.