Jordy Robers
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Not working cause of some app it detected, remote communication all, whatever that means. Which one it does not specify. Poooooorly developed. Called the premium banking and they let me delete some apps and lost somevaluable phone recordings because of it. They even let me delete the 2FA app from google only to find out that it still did not make any difference. I work with Airwallex, Wise and other banks they work fluently. Quick swift and secure. With OCBC you feel like its the 90s all over.
3 people found this review helpful
Oversea-Chinese Banking Corporation Limited
February 1, 2024
Sorry to hear this, Jordy. Can we look into this for you?
If there's more you'd like to share or want us to look into, feel free to OCBC Bank Facebook DM us (www.facebook.com/ocbcbank. You won't be able to reply to our comments here.
Please include your PlayStore username, thank you. ^Iyl
Gregoriy Sharapov
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Everything has been going well for many months, but unfortunately after reinstalling the app, I keep getting stuck on the singpass authentication. After my face has been scanned, nothing happens. I've been doing this over and over and it frustrates me. Beforehand we didn't need to do this irritating face scan that hurts my eyes. Now we need to, and yet I still can't log in.
6 people found this review helpful
Oversea-Chinese Banking Corporation Limited
December 20, 2024
We would like to look into your feedback.
As you will not be able to reply us here, please do drop us a PM at www.facebook.com/ocbcbank with more details on the issue faced. Do include your Playstore username.
Thank you.
^DG
Amanda Wang
Ocbc app has been working well all these years. However these past few weeks I keep getting kicked out of the ocbc app when I try to schedule a payment for my Amex card via scheduled payment mode. I tried to uninstall & re- install the app. Did all the authentication as necessary. And the same problem occurred again. OCBC please see to this issue. It's is very inconvenient & annoying!
1 person found this review helpful
Oversea-Chinese Banking Corporation Limited
January 3, 2025
Hi Amanda, our team is looking into it. In the meantime, please set future dated payment via Internet Banking instead.
If there's more you'd like to share or want us to look into, feel free to OCBC Bank Facebook DM us (www.facebook.com/ocbcbank. You won't be able to reply to our comments here.
^DG