ReSound Smart 3D

4.0
30.2K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The ReSound Smart 3D™ app is compatible with the following hearing aids:
• ReSound Nexia
• ReSound OMNIA™
• ReSound ONE™
• ReSound LiNX Quattro™
• ReSound LiNX 3D™
• ReSound ENZO Q™
• ReSound ENZO 3D™
• ReSound Key™


The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic.


Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional.


ReSound Smart 3D mobile device compatibility:
Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility


Use the ReSound Smart 3D app to:
• Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates.


And use these direct control and personalization options:
• Adjust volume settings on your hearing aids
• Mute your hearing aids
• Adjust volume of your optionally acquired ReSound streaming accessories
• Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional)
• Change manual and streamer programs
• Edit and personalize program names
• Adjust treble, middle and bass tones to your preferences
• Save your preferred settings as a Favorite – you can even tag to a location
• Monitor the battery status of your rechargeable hearing aids
• Help locate lost or misplaced hearing aids
• Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional)


For more information please visit www.resound.com/smart3Dapp or the support site via the link in the app store.
Updated on
Sep 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
29.8K reviews
A Google user
March 17, 2020
I live in the Netherlands, I have just got my new hearing Aids. Sound is taking a bit of getting used to but the app is when working fantastic....but I have to restart my phone each time I want to connect to my hearing Aids. That's a pain. I do find stock setting for treble is unusable it distorts everything. I turn it to almost 0. I hope you can do something about this connection problem. Update my Huawei is not listed on your list. Also no control over tinnitus in the app. Thank you.
2 people found this review helpful
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GN Resound
March 18, 2020
Hey Kenny, thankyou for the update. I'm afraid that the connectivity problems you are experiencing are a result of using an incompatible phone/tablet. Please see our full list of compatible devices here: resound.com/compatibility
Koen Teunissen
September 3, 2021
Too many devices are incompatible. My girlfriend used this app untill a couple of months ago when her one year old phone got deemed incompatible. It's running andr. 10 as required by this app so it should be at least be working for basic functions like changing program or volume. It's ridiculous, she bought one hearing aid for €2k that's half the time useless because she can't change the settings. And reading through the reviews she is by far not the only one. Shame on you resound.
13 people found this review helpful
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GN Resound
September 6, 2021
Hey sloppymelon, thank you for this feedback. Compatibilities for all our products are clearly listed at www.resound.com/compatibility and linked to from the download page of each app we offer. We cannot reduce the native hardware/software specification required without compromising reliability and/or performance.
Wes Ha
February 21, 2021
Can't connect with customer support in the same way my grandma can't connect with her right hearing aids. Both I, a 22 year old and the person from the store she got them from have contacted customer support multiple times to no avail, highly recommend avoiding this company. Earbuds speakers everything works fine but this app which for some god forsaken reason will not let us connect to the right ear piece, we tried on multiple phones as well. Thoroughly disappointed in the customer service.
Did you find this helpful?
GN Resound
February 22, 2021
Hey Wes, thank you for this feedback. Google Play Store indicates that you are using an incompatible phone for this app. This may limit functionality and explain the unreliable connectivity. See here: www.resound.com/compatibility#androiddevice Please email us [email protected] if you require assistance

What's new

This update includes general performance and stability improvements.