Human-Centered Leadership in Healthcare

Kay Kennedy · Lucy Leclerc · Susan Campis

2022年6月 · Tantor Media Inc · 讲述者：Sara Sheckells

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Human-Centered Leadership in Healthcare is a new leadership model based on the theory of complex systems. It addresses the requirement for healthcare organizations to develop environments that produce market leading outcomes which demonstrate value for patients. Since healthcare is a human-centric industry, it requires care for the leaders, the staff, and the patients. The Human-Centered Leadership model embraces the leader's focus on self-care and mindfulness while simultaneously focusing outward on others. The leader, at the center, adopts the attributes of the Awakener, the Connector, and the Upholder which result in practices leading to sustained quality outcomes, patient, and staff satisfaction, and a healthy work environment. These practices and outcomes can be described as cultures of excellence, trust, and caring. The Human-Centered Leader in Healthcare understands that "It starts with you but it's not about you". Kay Kennedy, Lucy Leclerc, and Susan P. Campis's goal for Human-Centered Leadership in Healthcare is to develop the people who lead the people who care for the people.

作者简介

Kay Kennedy has a DNP in Executive Leadership from MGH Institute for Health Professions and is board certified as an advanced nurse executive and a certified professional in healthcare quality. She has held multiple leadership positions, including the position of Chief Nursing Officer and VP of Patient Care Services.

Lucy Leclerc is a nurse executive, entrepreneur, and assistant professor of nursing at Kennesaw State University. Lucy's research focuses on nursing leadership in practice and in academia. She serves on the Editorial board of the Journal of Nursing Education and has published research in many peer-reviewed journals.

Susan P. Campis began her nursing career as an ICU nurse and worked at the bedside for many years prior to accepting a formal leadership role. Susan is a nurse leader who has a passion for coaching and mentoring others. She has published several articles in peer reviewed nursing leadership journals.

Telling stories as a radio host, then as a costumed tour guide, Sara Sheckells followed a career path into academia before her love of the literary pulled her back to the mic. Her narration style has been described as sophisticated, smooth, and smart. A New England native, Sara lives north of Boston with her family.