Finding Tomorrow's Valuable Customers Today

Why Recreate the Wheel? Using Best Practices in the Workplace

Moving Beyond One-to-One Marketing - Getting Personal with Enterprise Customers

Service Done Right - The Best of the Best

Bundling 2.0 - Bundling Within and Across Sectors

SNA’s Failures Revealed – Getting it Right With Social Ripple Analysis

SMEs and Churn – 15 Key Factors Driving Them Away From Operators

Wondering What Lies Ahead? The Power of Predictive Modeling

Customer Retention During the Downturn

Customer Analytics Gone Wrong – Eight Common Mistakes to Avoid When Deploying Customer Analytics Models

Consumer Segments of the Middle East - The Expat Community

The Under-Tapped Banking Consumer Segments of the World – Ladies

'Occasional' Customer Segmentation - Uncovering Hidden Truths About Customers

Where are Your Dealers? (Optimizing the Dealer Network)

Are You Using Enough and the Right Facts for Decisions across Your Organization?

Aligning Employees Around Delivering Best-in-Class Customer Experience

Maximizing Campaign Conversion Rates Using Analytics

Visitor Relationship Management – Optimizing the Online Lifecycle

Utilizing Analytics to Customize & Optimize Retail Networks

Improving the Quality of Data Acquired from Customer Touchpoints