Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions

The Richest Man In Babylon

Kaleidoscope: Delivering Innovative Service That Sparkles

Factfulness: Ten Reasons We're Wrong About The World - And Why Things Are Better Than You Think

Economics: The User's Guide: A Pelican Introduction

Take Their Breath Away: How Imaginative Service Creates Devoted Customers

Magnetic Service: The Secrets of Creating Passionately Devoted Customers

Too Big to Fail: Inside the Battle to Save Wall Street

Wired and Dangerous: How Your Customers Have Changed and What to Do About It

The Four: The Hidden DNA of Amazon, Apple, Facebook and Google

Managers As Mentors: Building Partnerships for Learning, Edition 3

Business Studies

More Money Than God: Hedge Funds and the Making of the New Elite

Managing Knock Your Socks Off Service: Edition 3

Naked Economics: Undressing the Dismal Science: Edition 3

Why Nations Fail: FROM THE WINNERS OF THE NOBEL PRIZE IN ECONOMICS: The Origins of Power, Prosperity and Poverty

Doughnut Economics: The must-read book that redefines economics for a world in crisis

The Deficit Myth: Modern Monetary Theory and How to Build a Better Economy

The Everything Store: Jeff Bezos and the Age of Amazon

This Changes Everything: Capitalism vs. the Climate