Global Brand Power: Leveraging Branding for Long-Term Growth

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

The Everything Store: Jeff Bezos and the Age of Amazon

Delivering Happiness: A Path to Profits, Passion, and Purpose

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Negotiation: The Brian Tracy Success Library

The Design of Everyday Things: Revised and Expanded Edition

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Start Building an eCommerce Business on Shopify: Get the Easy to Follow System You Can Use to Sell Products Online That You Never Have to Own, See, or Touch Using Shopify

Unlimited Sales Success: 12 Simple Steps for Selling More than You Ever Thought Possible

Marketing: The Brian Tracy Success Library

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Now, Build a Great Business: 7 Ways to Maximize Your Profits in Any Market

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

The Great Beanie Baby Bubble: Mass Delusion and the Dark Side of Cute

Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers