Oticon Companion
2.2star
3.92K reviewsinfo
500K+
Downloads
PEGI 3
info
About this app
This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.
• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.2
3.82K reviews
Mark van Dijk
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1 November 2023
When's the new app update coming? The app has nice features but the connection is extremely frustrating for so expensive premium hearing aids. Keeps disconnecting (OnePlus 10 Pro Android 13 phone). Or connects left, then right, then none. The solution is to stop media play during connect. The app gives a useless "have a look at the new app" notification. Maybe I will return the hearing aids (I am still in my trial period).
8 people found this review helpful
Oticon A/S
3 November 2023
Dear Mark, our developers are working to provide fixes for the ongoing connectivity issues that some users are experiencing which will be released in the next update of the app and the hearing aids. We appreciate your patience. Please, reach out to [email protected] for workarounds to mitigate the behavior you are experiencing meanwhile.
ian cade
- Flag inappropriate
9 January 2025
Works OK, use it all the time, with Play 2. Streaming connection is a bit unreliable and needs to be close. Also, when it reconnects, the 2 aids are slightly out of audio phase, which is cured by turning phone BT off and on again. I assume it is limited by the need to limit BT power, so it doesn't drain battery. Ability to use phone as microphone and better directional choice would help.
2 people found this review helpful
Oticon A/S
11 January 2025
Dear Ian, thank you for your insightful and clear review and the suggestion you shared. I will share your feedback with the relevant team, and hopefully some of the features will make it in future versions of the App.
Seeta Kasturirangan
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27 December 2024
Not very user-friendly. Randomly disconnects from the hearing aids. Sometimes disconnects from just one. Sound settings are difficult to figure out. There is no option to fix your preferred settings. It is stupid to expect that i need to choose voice clarity every time i speak to others. Overall, not sure if the app is any help at all. Cheap coders were used, it seems.
3 people found this review helpful
Oticon A/S
17 December 2024
Dear Seeta, unfortunately the space available on the app store for developers' answers is too short to be able to troubleshoot properly this occurrence. You will need to reach out for support at [email protected], and our dedicated support team will be glad to help you. Best Regards, Oticon
What's new
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
In this update, we have made improvements and bug fixes to make the app more stable.
App support
About the developer
